Terms of Service

The terms governing your use of AIVO.

Effective date: 14 June 2026

Draft for review

This document is a production-ready template tailored to AIVO. Please have it reviewed by a qualified legal advisor before publishing it as your final, binding policy.

These Terms of Service ("Terms") govern your access to and use of the AIVO service provided by Vili Invest Oy Ab. By creating an account or using AIVO, you agree to these Terms.

1. The service

AIVO is an AI assistant that connects to your digital tools and provides summaries, prioritization, insights and draft responses. Features and availability may evolve over time as we add modules and capabilities.

2. Accounts and eligibility

You must provide accurate information when creating an account and keep your credentials secure. You are responsible for activity under your account. You must be legally able to enter into these Terms and, for business accounts, authorized to bind your organization.

3. Acceptable use

You agree not to:

  • Use AIVO for unlawful, harmful or abusive purposes.
  • Attempt to gain unauthorized access to the service or other users' data.
  • Reverse engineer, disrupt or overload the service.
  • Upload content you do not have the right to process.

4. Integrations and third-party services

AIVO integrates with third-party services through your authorization. Your use of those services remains subject to their own terms. You can disconnect integrations at any time. We are not responsible for third-party services or their availability.

5. Plans, pricing and payments

AIVO offers a free tier and paid plans (such as Pro and Max). Prices are shown on our website and exclude VAT unless stated otherwise. Paid features and billing terms apply once payments are enabled; we will present the applicable terms at checkout.

6. Intellectual property

AIVO, including its software, design and branding, is owned by Vili Invest Oy Ab and protected by applicable laws. You retain all rights to your own content. You grant us a limited license to process your content solely to provide the service.

7. AI-generated content

AIVO generates summaries, suggestions and drafts using AI. These outputs may contain errors and should be reviewed before you rely on or act upon them. You are responsible for any content you send or decisions you make based on AIVO's output.

8. Service availability

We aim to provide a reliable service but do not guarantee uninterrupted availability. We may perform maintenance, updates or changes that temporarily affect access.

9. Limitation of liability

To the maximum extent permitted by law, AIVO is provided "as is". We are not liable for indirect, incidental or consequential damages arising from your use of the service. Nothing in these Terms limits liability that cannot be limited under applicable law.

10. Termination

You may stop using AIVO and delete your account at any time. We may suspend or terminate access if you breach these Terms or where required by law. Upon termination, relevant provisions survive as appropriate.

11. Governing law

These Terms are governed by the laws of Finland. Disputes will be resolved by the competent courts of Finland, unless mandatory consumer protection law provides otherwise.

12. Contact

Questions about these Terms can be sent to contact@myaivo.com.